IMPORTANT LEGAL NOTICE — READ CAREFULLY BEFORE PROCEEDING
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Sanzra
Terms of Service, Legal Indemnification, and Risk Disclosure
Legal version: 2026.08.22 · Last updated 22 August 2026
Section 1 — Platform nature disclosure
Sanzra ("the Platform," "we," "us") is software for organizing and recording cooperative savings groups. Sanzra IS NOT A BANK or deposit-taking institution. Unless a separately disclosed regulated payment feature has been enabled in your jurisdiction, Sanzra does not hold, receive, transmit, or safeguard member funds; members settle outside the Platform. Platform records are not proof that an external payment cleared. Funds are not government-insured unless a specific regulated provider expressly states otherwise for a specific product. Nothing in these Terms removes rights that applicable law does not allow you to waive.
Section 2 — Age restriction
Use is restricted to people who are at least 21 years old. If we reasonably believe an account belongs to a person under 21, we may restrict or close it and preserve or disclose records where law requires. Sanzra will not claim a member's property as a penalty for an age misstatement; external funds and legal obligations remain governed by applicable law and the relevant payment provider.
Section 3 — Risk of loss disclosure
Cooperative savings groups carry material risks, including member default, fraud, outages, cyberattack, data loss, regulatory change, currency movement, and limited liquidity under an external arrangement. An in-app status does not independently prove that external funds cleared. You acknowledge that you reviewed these risks. This disclosure does not remove responsibilities imposed on Sanzra by law.
Section 4 — Legal indemnification
You remain responsible for unlawful conduct and material breaches of these Terms. To the extent applicable law permits, you agree to indemnify Sanzra against a third-party claim directly caused by your intentional unlawful conduct or material breach. This does not cover a claim caused by Sanzra's negligence, misconduct, breach, or legal duty, and it does not waive mandatory consumer rights. Local counsel must confirm whether any indemnity applies in your jurisdiction.
Section 5 — Limitation of liability
Nothing in these Terms excludes or limits liability that applicable law does not permit Sanzra to exclude or limit, including liability for fraud, wilful misconduct, gross negligence, or mandatory privacy and consumer-protection duties. Any other limitation applies only to the extent lawful and proportionate. Your statutory remedies remain available.
Section 6 — AML, KYC, and legal obligations
Where a verification or regulated feature is available, Sanzra may process identity and risk information under contract, legal obligation, legitimate interests, or consent where consent is required. Some legally required processing is not optional and is not based on acceptance of these Terms. Accounts or features may be restricted while required checks are incomplete or a review is pending. Current provider availability and the effect of any hold must be disclosed for your jurisdiction.
Section 7 — Privacy and data processing
Personal data is processed as described in the Privacy Policy and under the legal bases that apply to each purpose. Acceptance of these Terms is not blanket consent to every use or international transfer. Retention follows documented legal, security, and dispute needs rather than an automatic universal period. International transfers require the safeguards applicable to the origin and destination.
Section 8 — Cooperative savings disclaimer
Sanzra DOES NOT GUARANTEE RECEIPT OR TIMING OF ANY "HAND" PAYOUT. Unless a separately disclosed regulated feature is active, members settle outside the Platform and Sanzra records only the information they provide. A record is not confirmation from a bank or payment network. Participation remains subject to member default, fraud, and external-settlement risk.
Section 9 — Governing law and dispute resolution
These Terms are governed by Trinidad and Tobago law only to the extent that choice is valid. Mandatory law and courts in your place of residence may still apply. The parties should first attempt good-faith resolution. Arbitration or any group-claim waiver applies only where valid, properly disclosed, and legally enforceable; these Terms do not waive a right that applicable law makes non-waivable.
Section 10 — Final acknowledgment
By selecting acceptance, you confirm that you are at least 21, reviewed these Terms and the Privacy Policy, understand that Sanzra is not a bank, and understand that a Hand is not guaranteed. Your acceptance creates an electronic record of agreement only to provisions that are lawful and enforceable; it does not waive mandatory rights or create blanket consent for optional data processing.
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